| F.A.Q. |
Contact
us today for a Free Initial
Consultation in your home.
At
Classic Homeworks, we realize that you may have questions that
need answering before you embark on a remodel of any size. Here
are the answers to some of the most frequent questions we get
from our customers. For information specific to your home, please
do not hesitate to
contact us. |
| Where
is Classic Homeworks located? |
| The
office of Classic Homeworks is located in an 1896 Victorian in
Denver's West Wash Park neighborhood. Our central location to
Denver’s older homes not only keeps us connected to the
neighborhoods we serve but also significantly reduces transportation
costs. For a map or directions to our office, click here. |
| How
long has Classic Homeworks been in the remodeling business? |
| Classic
Homeworks has been remodeling Denver’s older homes for more
than 21 years. |
| Is
Classic Homeworks licensed and insured? |
| Yes,
we are licensed in Denver, Englewood, Littleton, Lakewood, and
Arapahoe and Jefferson Counties. Our insurer is Auto Owners Insurance
and we carry a $2 million aggregate policy. We provide our Clients
a duplicate of this insurance certificate with every remodel.
We also carry Worker's Compensation Insurance on our employees
through Pinnacol Insurance. |
| Does
Classic Homeworks charge for estimates? |
| Our
initial consultation is free of charge. At this consultation,
we will talk with you about your remodeling ideas and how we can
help you make them a reality. We are generally able to provide
you with a price range from this conversation. However, we do
charge for our Design work, which is almost always required before
an accurate and quality estimate can be provided. Contact
us
today to schedule a Free Initial Consultation
in your home! |
| Does
Classic Homeworks do insurance work? |
| Classic
Homeworks performs insurance work only under special circumstances.
If you need insurance restoration (such as fire/water damage),
please call us and we will be happy to assist you in finding a
reputable, reliable company that offers the services you need. |
| Do
I have to plan for any costs beyond the Contract price?
|
| Historically,
our Clients spend approximately 10% more that the original contract
price. About 8% is due to upgrades or additional work specifically
requested by the Client. The remaining 2% is due to "surprises"
we often come across once we complete the demolition phase on
an older home. After nearly 20 years of remodeling Denver’s
older homes, we’ve seen most of these “surprises”
and do our very best to factor this into the original contract
price. To get a sense of the costs of a remodel by room type,
click here. |
| Are
permits paid by Classic Homeworks? |
| Yes,
this is part of the Contract price. |
| Does
Classic Homeworks provide references? |
We
are happy to provide you with a complete list of our Clients for
the past five years. To see what some of our Clients say about
our work, click here.
*Please note that we strongly recommend that you obtain
a complete list of past clients for the last five years
from each Contractor you interview. Remodeling your home is a
huge financial and emotional investment and you want to be sure
you have the best company for the job.
Did you remodel your older home with us?
Write
a testimonial! |
| How
does Classic Homeworks handle communication? |
From
the moment you sign a Design Agreement with us, you will receive
a binder to keep duplicates of all agreements, job specifications,
drawings, and product information. All verbal communication between
you and our staff are written on triplicate forms of which you
get one copy. To ensure that you can reach us in an emergency
after hours, we maintain a VIP 24-hour hotline. Additionally,
you will be given the cell phone numbers of each Classic Homeworks
employee.
We believe strongly that clear lines of communication not only
prevent future problems but also increase the efficiency of the
entire process. Our #1 goal is the complete satisfaction of the
homeowners we serve! |
| How
does the Design phase of the project work? |
The
Design phase usually begins with a design survey completed by
you, the homeowner(s), which helps us get a detailed sense of
your wants and needs for the space. Armed with the design survey
and information gathered at the Initial Consultation, our Design
Consultant visits your home, examines the existing space, and
discusses any challenges regarding the existing structure. Once
the space has been measured in detail, existing floor plans are
drawn. The Design Consultant develops several schematics, or layout
options, for your new space. These are then presented to you,
the homeowner, where final floor plans are chosen. Often, this
is combination of elements pulled from each schematic. Once you
have the new layout for your space, product selection begins!
To learn more about the Design/Build process, click here. |
| I
have very little decorating sense. How can I make sure my new
space is beautiful? |
| We
have a Design Consultant on staff to help you with the overall
look of your new space. Our Design Consultant utilizes a computer-aided
design program to provide impressive 3-D color drawings so you
can see your new space before it's built! |
| How
do I select the best materials and products for my new space?
|
| Your
responses to our design survey will help narrow the choices and
our vast experience with products will help you make the optimum
selections in price and quality. We provide you with a full list
of our preferred
vendors(PDF) in the area so you can see the choices
firsthand. Additionally, our Design Consultant will help you by
going showroom or catalog shopping with you as needed. Click
here for links to our preferred vendors web sites. |
| How
long will my remodel take? Can it be done by a specific date?
|
| The
length of construction varies greatly depending on the size and
scope of the work. We use and update job schedules twice per month
to keep you informed. If you have a finish date in mind, let us
know during our first visit with you. We will commit to a guaranteed
finish date before you sign a contract. That means the completion
date will be written into the contract and we’ll stick to
it. |
| Do
I have to move out of my house during the construction process? |
| Most
of our clients stay in their home during the construction process.
We are aware of the stress this can cause and make every effort
to create a functional space for you at the end of each day. If
we are remodeling a large percentage of your house or building
an addition, you may find the process to be less stressful if
you stay with a friend or family member. However, if this is not
an attractive or viable option for you, we make every effort to
manage that with you. |
| How
does Classic Homeworks handle the mess of construction? |
| We
take time each day to protect your home from the space being remodeled.
We put up plastic partitions, lay down clean tarps, ventilate
the area well, and leave the workspace and traffic areas swept
each day. At the end of the project, we have the newly remodeled
space thoroughly cleaned. |
| Where
will Classic Homeworks store the materials used for my remodel? |
| Materials
are stored in a designated area on your property, determined between
you and the Project Supervisor. |
| I’ve
had unfriendly and incompetent workers in my house before. What
is your staff like? |
| We
go to great lengths to hire Project Supervisors that have both
extensive experience in construction and warm personalities. You
will find everyone who comes into your home to be friendly and
helpful in answering all of your questions. In fact, we have heard
from many of our Clients that they are sad to see our Project
Supervisors move on to another project. |
| Who
will be my main contact once construction begins? |
| Once
construction begins, your main contact will be your Project Supervisor,
although you can call the office at any time as well. The Project
Supervisor will be at your home daily to ensure that everything
is running smoothly. If any of our carefully screened Subcontractors
are working on your home that day, the Project Supervisor will
facilitate communication. |
| Can
I do some of the remodel work myself? |
| Our
Clients sometimes opt to do some of the demolition in the beginning
and finish work, such as painting, at the end of a remodel. During
construction you are welcome to observe, however, our experience
has been that we can provide a higher quality project in a shorter
period of time and for less money if we are allowed to use our
skilled craftspeople and Subcontractors. After all, our labor
and expertise are part of what you are paying for. |
| Does
Classic Homeworks provide a warranty? |
| Classic
Homeworks provides a full
2-year warranty on all the work we perform. You will also
receive various manufacturers’ warranties (which may or
may not last longer than 2 years) on the products which we have
purchased and installed in your great new space. |
OTHER
ADVICE
16 Questions
to Ask When Hiring a Remodeling Company
How Does a Professional Remodeling Contractor Become Certified? |
